24 Jan
Jessica Hupp published a great list in the Webword Newsletter of 100 blogs that focus primarily on Human-Centered Interaction (HCI) and Design. The list which we’ve posted below contains some of our favorites which includes: Boxes and Arrows, UX Magazine, This is Broken, and Functioning Form. These blogs are relevant, informing, engaging, challenging, and inspiring. Take a look and keep informed.
The Top 10
These blogs are the best of the best when it comes to user-centered discussions.
Accessibility
When designing your site, you can’t forget about people with disabilities. Find out more about how you can make your web development open to everyone by reading these blogs.
Human Computer Interaction
Web pages don’t just load themselves — people find them and open them. These blogs discuss the intersection of humans and computers in design.
Web Standards
Web standards ensure that it’s easy for a wide variety of people to be served with quality web pages. Check out these blogs to find out more about web standards and how you can implement them in your own design.
User Experience and Interaction
In user-centered development, it’s all about how people experience what you’ve designed. Get more on this subject with these blogs.
User-Centered Design
Design is more than just aesthetics. Read these blogs to find out how to make your development attractive and functional.
User-Centered Writing and Content
Web 2.0 has brought on all sorts of social media and crowdsourcing content. Find out how you can successfully harness this phenomenon to become more user-centric.
30 Dec
John Rhodes has an interesting article published on his blog about individuals being passionate, dedicated, and focused on design and UX…
It is hard to develop something amazing if you don’t care about it, when there’s no interest or passion…If you talk to people who do great work, they will tell you that there is dedication based on the inner need to craft something wonderful. It isn’t money or external rewards that drive the best people…it takes special people doing special work to make usability a reality. If you’re doing UX work, you need to actually care about the work you’re doing, and the people that will feel the pain if the design isn’t right.
I know from experience that this also applies to corporations as much as individuals. Individuals can lack passion about design because the organization itself is not focused on building great UX. Is it the company that’s not passionate about design or is it the individual?
Organizations like individuals can either care about the work they are producing or be focused on a myriad of other issues like time to market or ROI. With the later, I see individuals in organizations just doing what it takes to make the buck and get by or just doing what they’re told to do to meet the next deadline. It’s hard to motivate people in organizations to be passionate about their products if the organization hasn’t built a culture that rewards employees building great user experiences.
It’s the holiday season, and most companies are doing their year end bonuses now but I wonder how many of these bonuses are based on usability UX metrics? When organizations are passionate, dedicated, and focused on delivering great design and usability, everyone benefits.
16 Jan
Barry Schwartz, author of the book The Paradox of Choice, has some insight and research into how people make choices and filter the number of choices they have.
I’m interested in the ramifications of Barry’s book on information architecture and website design.
In a nutshell, the author asserts that we’ve always thought people should have more choices rather than fewer yet his research is saying there’s a point at which too many choices can be paralyzing.
From the Boxes and Arrows interview with Barry…
Barry Schwartz: In 50 years of research and psychology, there is study after study showing that people who are able to choose X were more satisfied than people who simply got X. But in all of those studies, the contrast was always with two options. And if two options are better than no choice, then three must be better than two, and four must be better than three, and so on. But no one ever studied that. The empirical basis for the idea is that the more choice people have, the better they are. And it seems perfectly reasonable.
What economist have said, more as a matter of theory than as a matter of empirical evidence, is that if you add options, you can’t make anyone any worse off. If you’re happy alternating between Cheerios and Rice Krispies, you can just keep doing that. And, if I add 50 other cereals, you’ll ignore them. And if I don’t like Cheerios and Rice Krispies, chances are that one of those 50 cereals that have been added will be just the ticket.
Adding options is bound to make somebody better off, and further, it won’t make anybody worse off. The more choice people have, the better they are. So how could it not be true?
It’s not true.
But it’s only in the last five years that people have started doing research where instead of having two options, people have 20 or 200. And when you cross a line (and you are probably going to ask me “where’s the line?” and I’m going to say, ”I don’t know; nobody knows”), choice goes from being beneficial to being paralyzing. So one effect of too many choices is that people can’t choose at all…
The consistent problem in all of this is that people don’t know what’s good for them. If you offer people a limited range of options and a large set, most people will choose the large set. They’ll go and try to pick something, and they’ll walk out empty handed shaking their heads. So everyone’s kind of swallowed the ideology that more is better than less.
Read the full interview on Boxes and Arrows >>
Watch the Google video of Barry’s talk at Google >>
7 Nov

As everyone knows, usability doesn’t just stink on the web or with that latest computer application. I’m sure you’ve all seen the sign, elevator, door handle, car, ATM, instructions, etc. that just don’t make sense. Seth Godin, the author, has a nice little video from his session at Gel 2006 that’s pretty funny. My favorite…the Taxi cab line at the airport. Yes, at JFK and other airports, why do we have to wait in a line at the airport when there’s 20 people in line and 20 taxi’s waiting? Check out the video on Google here.